Organisational learning
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Organisational learning & continuous improvement

Developing organisational learning at different levels of cultural maturity is likely to focus on the following:

At Levels 1, 2  - main focus is on ensuring basic systems for accident/incident/near miss reporting are appropriate  

At Level 2, 3    - likely to be 2 main focuses:

(i)     Addressing any perceptions of a “blame culture” – any perceptions of blame will tend to retard further safety culture development;

(ii)    Promoting near miss & defect reporting and using to drive many safety improvements.

At Levels 3, 4, 5  - progressively starting to increase the amount and ways of sharing and learning across the organisation.